DO I NEED TO RETURN THE WHOLE SET?
We would need to get the full set (top and bottom).
WHAT IF THE ITEM I RECEIVE IS DAMAGED OR FAULTY?
We work hard to ensure all items sold are of the highest quality. However if you have a concern with a faulty or damaged item, please email us at firstname.lastname@example.org so we can urgently review the matter for you! We will reply you within 24 hours.
HOW DO I REQUEST A RETURN?
Please contact email@example.com .Tell us about the parcel you received, and then we will ask you to provide relevant product photos/videos, after reviewed ,Meet our refund policy will refunds. (Product damage, less product, wrong product) We will reply you within 24 hours.
(Please note that we are unable to refund initial shipping charges for goods returned, other than for faulty items. We are also unable to refund return postage costs.)
Once the items have been received, you will receive your refund (item price excluding original shipping cost).
YAYOGE cannot be held liable for the loss of garments being returned. We recommend using a registered post service to return goods, and keeping a record of the tracking details.
WHEN WILL MY ORDER ARRIVE?
We generally deliver all orders in 7-35 days(depend on which country.)US,GB,FR,AU and other mainstream country almost delivery within 15days after tracking confirmed.
There may be the occasional delay due to Customs Clearance processes which are out of our control
WHAT PAYMENT METHODS DOES YAYOGE ACCEPT?
Currently we accept Credit Card Payments and Paypal. If you would like to arrange payment via another method, we are happy to try and assist your request!
Please contact us directly at firstname.lastname@example.org to arrange this.We will reply you within 24 hours.
HOW CAN I TRACK MY ORDER?
When your order is shipped, we send you an email containing a tracking number
If you did not receive this email, please email orders email@example.com.We will reply you within 24 hours.